Returns & Exchanges
At NDLSS, we are committed to performance and quality. If your gear doesn't meet your expectations or fit perfectly, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and in sellable condition.
- 3.Ship It Back
Download and print your prepaid shipping label, secure it to your package, and drop it off at the designated courier location.
- 4.Verification & Refund
Once our warehouse team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
